What is the purpose of Robotic Process Automation (RPA)?

The purpose of Robotic Process Automation (RPA) is to automate repetitive and rule-based tasks in business. RPA technologies are designed to handle tasks that are routine, predictable, and governed by predefined rules. This allows organizations to improve efficiency, reduce errors, and free up human workers to focus on more complex or value-added activities. By automating these straightforward tasks, businesses can enhance productivity and streamline operations.

The other options do not accurately reflect RPA's capabilities or goals. For instance, enhancing human interaction in complex problem-solving is not a function of RPA, as it primarily targets mundane and repetitive tasks rather than facilitating human collaboration. Additionally, while RPA can automate tasks, it does not fully cater to creative tasks, which often require human insight and flexibility. Lastly, RPA is not intended to replace all human jobs; rather, it complements the workforce by enabling employees to concentrate on higher-level functions, ultimately fostering a more efficient work environment.