What type of tasks can RPA typically automate?

Robotic Process Automation (RPA) is designed specifically to automate repetitive, rule-based tasks that humans typically perform on computers. This involves processes that are well-defined and follow clear, finite steps, making them ideal for automation. RPA can handle tasks such as data entry, data extraction, form filling, and report generation, which require little to no human judgment or creativity.

In contrast, tasks that involve creative writing and artistic expression are inherently subjective and require a level of emotional intelligence and creativity that RPA is not equipped to handle, as it relies on predefined rules rather than creative thought. Additionally, while RPA can assist with customer interactions through chatbots, true customer engagement often requires empathy and nuanced understanding that goes beyond simple rule-based automation. Lastly, physical labor tasks in manufacturing settings often require physical movement and dexterity, which RPA, being software-based, cannot perform. Thus, the primary focus of RPA remains on automating repetitive and straightforward tasks that are observable and executable within a computer system.